Cookies we use

Cookie Notice

Last Updated: 30 June 2026

This Cookie Notice explains how DLP (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website. It is designed to be clear and transparent, in line with the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, to enhance user experience, and to provide information to the site owners.

We use cookies to:

• Understand how visitors interact with our site (e.g., which pages are visited most often).
• Remember your preferences and settings so you don’t have to re-enter them.
• Improve the performance and usability of our website.

Cookies do not typically contain information that directly identifies you as an individual, but they may store your IP address and other online identifiers. We treat this information with the same care as personal data.

2. How We Use Cookies

We use both first-party cookies (set by us) and third-party cookies (set by our analytics and service providers) to help us understand site usage and improve our services. We do not use cookies for marketing or advertising purposes.

Cookie Categories

• Strictly Necessary Cookies: These are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
• Performance / Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use these to improve the user experience.
• Functionality Cookies: These allow the website to remember choices you make (such as your language or the region you are in) and provide enhanced, more personal features.

3. Specific Cookies We Use

Below is a list of the main cookies we use, their purpose, and their duration.

Cookie Name / Provider	Purpose	Type	Duration
Matomo Analytics First-party	We use Matomo (self-hosted) to collect anonymous data about how visitors use our site, such as pages visited, time spent, and referral sources. This helps us improve our content and structure. No personal data is collected.	Performance	Up to 2 years
Hotjar Third-party	Hotjar helps us understand user behaviour through heatmaps, session recordings, and feedback polls. It may collect anonymised data such as device type, browser, country (not precise location), and interactions (clicks, scrolls). No personally identifiable information is collected unless you explicitly provide it (e.g., via a feedback form).	Performance / Functionality	Up to 1 year
Cookie Consent First-party	Stores your cookie preference so we don’t show the cookie banner again.	Strictly Necessary	1 year
Session Cookies First-party	Used to maintain your session across the site, for example, to keep you logged in (if applicable) or to remember form inputs.	Strictly Necessary	Session

4. Your Consent and Control

When you first visit our website, we display a cookie banner that asks for your consent to set non-essential cookies. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences. You can change your cookie settings at any time by clicking the “Cookie Settings” link in the footer of our website.

You can also manage or delete cookies through your browser settings. Most browsers allow you to block or delete cookies from specific sites. However, please note that blocking certain cookies may affect the functionality of our website.

For more information on how to manage cookies, visit:

• AboutCookies.org
• ICO guidance on cookies

5. Third-Party Services

We use the following third-party services that may place cookies on your device:

• Matomo: Our analytics platform is hosted on our own servers to ensure data privacy. Matomo Privacy Policy
• Hotjar: A user experience analytics tool. Hotjar processes data on our behalf and may use cookies to collect anonymised behavioural data. For more details, see Hotjar’s Privacy Policy and Hotjar’s Trust Portal.

We have data processing agreements in place with these providers to ensure your data is handled securely and in accordance with UK data protection law.

6. Changes to This Notice

We may update this Cookie Notice from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this notice periodically.

7. Contact Us

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns about how we handle your data.

Also see DLP Privacy Notice.