• Employee issues are becoming more complex 68% 68%
  • It's possible for a small business to have a single internal HR resource to adequately manage all employment law and HR issues. 63% 63%
  • Your organisation has the necessary internal skills to manage current HR & employment law issues. 65% 65%
  • One of HR’s biggest problems is a failure to recruit the right people for the right role. 57% 57%
  • The CIPD qualification is essential for an HR professional to be taken seriously. 67% 67%

Rank (from biggest to smallest) the problems facing the HR Industry and HR Managers today.

  • Employees with protected characteristics 40.0% 40.0%
  • Current or new legislation 51.7% 51.7%
  • Brexit 41.7% 41.7%
  • Lack of resources 58.3% 58.3%
  • Managers not being able to manage their staff 51.7% 51.7%
  • General failure to take HR seriously 45.0% 45.0%
  • Lack of training to deal with issues 60.0% 60.0%
  • Employment law is too confusing 58.3% 58.3%
  • Employees not respecting HR 43.3% 43.3%

Rank (from most to least) the motivating factors for your organisation to offer successful HR to your employees.

  • Being fair to employees 60.0% 60.0%
  • Managing conflict or issues in the workplace 53.3% 53.3%
  • Avoiding risk 43.3% 43.3%
  • The need to meet legal requirements and do the right thing 51.7% 51.7%
  • Providing good environment and benefits for employees 68.3% 68.3%
  • Avoiding financial issues associated with a tribunal 30.0% 30.0%
  • Avoiding reputational issues associated with tribunals 61.7% 61.7%
  • Being known to be a good employer 38.3% 38.3%

Which of the below topics would you like to see covered in our newsletters in 2020?

  • TUPE 66.67% 66.67%
  • Disciplinaries, Grievance, etc. 50.00% 50.00%
  • Protected characteristics 33.3% 33.3%
  • Policies 83.33% 83.33%
  • Restructures 33.33% 33.33%

How likely is it that you would recommend us to a friend or colleague?

  • 88.3% 88.3%

The above is your Net Promoter Score: "Positive" is 90% or above. "Average" is 70%-89%. "Negative" is less than 70%.

  • Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, fueling growth.
  • Passives (score 7-8) are satisfied but unenthusiastic customers who are vulnerable to competitive offerings.
  • Detractors (score 0-6) are unhappy customers who can damage your brand and impede growth through negative word-of-mouth.

Learn more about NPS at https://www.netpromoter.com/know/