DLP puts small files (known as ‘cookies’) on your computer to collect information about how you use the website.
DLP does not collect any personally identifiable information about you.
Cookies are used to:
- measure how you use the website so it can be updated and improved based on your needs
- remember the notifications you’ve seen so that we don’t show them to you again
DLP website cookies aren’t used to identify you personally.
You’ll normally see a message on the site before we store a cookie on your computer.
Find out more about how to manage cookies.
How cookies are used
Measuring website usage using Google Analytics
We use Google Analytics to collect information about how you use the DLP website. We do this to ensure the site is meeting the needs of its users and help us make improvements.
Google Analytics stores information about:
- the pages you visit at DLP.ORG.UK
- how long you spend on each DLP.ORG.UK page
- how you got to the site
- what you click while you’re visiting the site
We don’t collect or store personal information (for example your name or address) so this information can’t be used to identify who you are.
We don’t allow Google or any third party to use or share our analytics data.
Google Analytics sets the following cookies:
|_ga||This helps us count how many people visit the DLP website by tracking if you’ve visited before||2 years|
|_gid||This helps us count how many people visit the DLP website by tracking if you’ve visited before||24 hours|
|_gat||Used to manage the rate at which page view requests are made||10 minutes|
|_utma||Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to the DLP website or to a certain page||2 years|
|_utmb||This works with _utmc to calculate the average length of time you spend on the DLP website||30 minutes|
|_utmc||This works with _utmb to calculate when you close your browser||when you close your browser|
|_utmz||This tells us how you reached the DLP website (for example from another website or a search engine)||6 months|
Measure visitor behaviour using Hotjar
The below information is provided by Hotjar.
Hotjar never sells personal data and carries out all processing operations in strict compliance with European privacy laws. You are in control of Your personal information at all times.
Hotjar values Your Privacy and strives for its services to be safe and enjoyable for everyone. This Policy sets out and explains how Hotjar collects and processes personal data, the purposes for processing and how we protect it.
- end-users (“End Users“) of Our Customers’ websites (“Customer Website(s)“) of Our Customers (“Our Customers“) which make use of Hotjar Services as defined in this Policy, in respect of which, the End Users section of this policy applies; and
- visitors (“Visitors“) of Hotjar.com (“Our Site“), in respect of which, the Visitors section of this policy applies.
The following sections describe who we are and what we do, the general rights applicable to both End Users and Visitors as well as certain specific terms which apply only to End Users or Visitors.
Please do not hesitate to contact Hotjar with any questions or issues you may have – we are happy to answer! You can reach out to Us by emailing us at [email protected].
Who is Hotjar?
Hotjar Ltd. is a European startup headquartered on the island of Malta. It was founded in June 2014. Hotjar complies with the Data Protection Act, Chapter 440 of the Laws of Malta, (‘Applicable Law‘), which transposes all the relevant European Union directives relating to data protection.
How does Hotjar work?
Hotjar is a service that analyzes the online behaviour and voice of website users. We do this by combining both analysis tools and feedback tools. Hotjar gives the owners and operators of a Hotjar Enabled Site the ‘big picture’ of how to improve the end user’s experience and performance of the Hotjar Enabled Site.
The Analysis tools allows Us and Our Customers to measure and observe Your behaviour (what You do) while the Feedback tools allow us and Our Customers to hear what You have to say (Voice of User / Customer).
Hotjar Enabled Sites insert a tracking code onto their respective website which is transmitted to Our servers based in Ireland (EU). This tracking code contacts Hotjar’s servers and provides a script to Your computer or device accessing the Hotjar Enabled Site. The script will capture specific data related to the viewer’s interaction with that particular webpage. This information is then sent to Hotjar’s servers for processing.
Through these tools, Hotjar assists the owners and operators of Customer Websites in providing their End Users with a better experience and service as well as assist them in diagnosing technical problems and analyse user trends. Most importantly, through Hotjar’s code, software and services, the functionality of the Customer Websites can be improved, make them more user-friendly, more valuable and simpler to use by the End Users.
Information processed by Hotjar
If you are a visitor of a website which is running the Hotjar Service, this section applies to you.
The following information may be collected related to the End User’s device and browser:
- device’s IP address (captured and stored in an anonymized format as described in our Technical Information);
- device screen resolution;
- device type (unique device identifiers), operating system, and browser type;
- geographic location (country only);
- preferred language used to display the Hotjar Enabled Site.
- Mouse events (movements, location and clicks)
For a sampling of visitors, Our servers automatically record information which is collected from Hotjar Enabled Sites. This data includes:
- referring domain;
- pages visited;
- geographic location (country only);
- preferred language used to display the webpage;
- date and time when website pages were accessed;
Cookies are small data files transferred onto computers or devices by websites for record-keeping purposes and to enhance functionality on the Hotjar Enabled Site.
Most browsers allow You to choose whether to accept cookies or not. If You do not wish to have cookies placed on Your computer, please set Your browser preferences to reject all cookies, before accessing any Hotjar Enabled Site. Please note that by doing so, some features of certain Hotjar Enabled Sites may become unavailable.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
For more info about the cookies We make use of, please visit Cookie Information.
Hotjar, at all times, undertakes to ensure that by sharing Your behavioural patterns and any other information generated from You visiting the Customer Website, Your Privacy rights are respected at all times.
You may opt-out from having Hotjar collect Your information when visiting a Customer Website at any time by visiting our Opt-out page and clicking ‘Disable Hotjar’.